EXL Service

rdf:langString EXL Service

rdf:langString ExlService Holdings, Inc.

rdf:langString ExlService Holdings, Inc.

rdf:langString EXLS:US

rdf:langString EXLS:NASDAQ

rdf:langString EXLS.O

rdf:langString EXLS

rdf:langString Rohit Kapoor

rdf:langString Vikram Pandit

rdf:langString U.S.

rdf:langString EXL Service logo.png

rdf:langString

rdf:langString Business process management, operations management and analytics

rdf:langString EXLS

rdf:langString EXL Service is a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. The company is headquartered in New York and has more than 37,000 professionals in locations throughout the United States, Europe, Asia, Latin America, Australia and South Africa. EXL was co-founded in 1999 by Vikram Talwar and Rohit Kapoor. After formation in 1999, Vikram Talwar served as chief executive officer (CEO) and vice-chairman. Currently, Rohit Kapoor is serving as the company's CEO and vice-chairman. Previously, Kapoor had held the position of president in the company. In August 2001, Conseco acquired EXL and operated it as a wholly owned subsidiary. In 2002, Oak Hill Capital Partners and FTVentures acquired the company from Conseco. The company's stock started trading on the NASDAQ exchange on October 20, 2006, under the symbol EXLS. Shortly before EXL's debut on NASDAQ, it started down the path of growth through acquisitions with the purchase of the peer company Inductis. This acquisition was aimed at diversifying the revenue stream for EXL; prior to acquisition, 90% of EXL's revenues were from business process outsourcing (BPO), while after, BPO accounted for 70% with the balance in research and analytics and advisory services. In 2011, EXL expanded their delivery footprint in Eastern Europe and South East Asia through acquisition of OPI. In 2013, in reaction to the establishment of the Affordable Care Act and its mandate that all Americans acquire health insurance, EXL was reported to have planned a major run of acquisitions in the United States healthcare industry. At the time of this report in 2013, EXL drew roughly 10% of its revenues from the healthcare industry. In 2014, EXL expanded into Latin America through a strategic joint venture with CT&S through which EXL's technology experience would be combined with CT&S's local knowledge and brand image. This joint venture also supported the growing customer base of EXL for Spanish-language services. In 2018, EXL acquired SCIOInspire Holdings, expanding its healthcare analytics capabilities. In 2021, EXL acquired Clairvoyant, adding scale in data, AI, and cloud engineering.